Frequently Asked Questions

Below are answers to some of the most common questions we get asked. If you have a question that isn’t answered below, please get in touch.

+ Where is Tumbarumba?

Tumbarumba is located half way between Sydney and Melbourne on the western side of the New South Wales Snowy Mountains.

+ How long has Tumbafest been running?

Tumbafest has been running as an annual festival in Tumbarumba since 1997.

+ Who runs Tumbafest?

Tumbafest is managed by a hardworking volunteer committee, who provide their time throughout the year to organise the festival.

+ How many people attend Tumbafest?

Tumbafest typically sees in excess of 5000 in attendance across the weekend.

+ What time do the gates open?

Tumbafest 2025 will be held on Saturday 22 and Sunday 23 Feb. Gates will open at 10am on both days.

+ Am I allowed to bring alcohol into Tumbafest?

No. BYO alcohol is not permitted through the Tumbafest gates. Alcoholic and non-alcoholic beverages can be purchased at the event.

+ Will my mobile phone work at Tumbafest?

Yes. There is both digital and Next G coverage in Tumbarumba for both Telstra and Optus mobile phones.

+ Are there ATM Facilities?

No. Eftpos will only be accepted for gate ticket sales and at our merchandise tent. Eftpos and limited cash sales will be available at the bar. Food vendors may accept both cash and eftpos. There are ATM facilities available in the main street of Tumbarumba.

+ Where are the ATMs in Tumbarumba?

The most convenient access to an ATM is at the Bendigo Bank, on the main street of Tumbaramba.

+ Can I purchase official merchandise at the festival?

Yes, you can purchase Official Tumbafest merchandise on site. There will be a wide range of merchandise this year, available to purchase from the merchandise and information tent. Merchandise sales are eftpos only.

+ Can I get a refund if I can’t make it?

In line with the Terms and Conditions you agreed to when purchasing your Ticket, you are not entitled to a refund if your personal circumstances have changed and you can no longer attend. If you sadly can’t attend the festival please place your Tickets up for resale via Humanitix.

+ How do I sell my ticket or action a name change?

OFFICIAL RESALES are now available via Humanitix across valid Festival Tickets.

Humanitix is our approved Resale provider making it the only way to resell and/or process a name change. They provide safe, secure and ethical resale which means you can only list your Ticket at the price you paid (no more, no less). Fees are way lower than 3rd party alternatives, and all booking fees you pay go to charity.

DO NOT exchange money for Tickets anywhere else as your Tickets will not be valid against your name. Scamming has increased especially with Strawberry being sold out.

Resales will open on 1 February 2025 and be available with the Ticket info on our site.